Minimalism is a design approach within the technical communication field that has been around for some 30 years now. Minimalism is constantly being discussed and disseminated by technical communicators, lately by Mark Baker. But what does minimalism say about users and their behavior? Are users always in a learning mode? And what about the information-seeking behavior that I try to preach?

Well, this blog post tries to shed some light on these questions. It is essential to understand the user information behavior to know how to design technical documentation. In short, we must know to be able to know how to design an answer, topic, story or whatever we call it. To know how to design for findability. Read more