Lately we've been getting a lot of calls after customers purchase Arbortext from an unqualified vendor. They come to us because they've been left out in the cold. There is little or no support coming from the reseller that sold them the products. The reseller sold them the wrong product set. They spent more than they had to. The stories go on and on. By the time they come to us, it's too late for us to help them.

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Please join us online for our next meeting:

"IBM DITA Wiki--One year retrospective"

Presented by Don Day, IBM

Date: Saturday, 26 September 2009, 9:00-10:30 AM Pacific/US

Location:  Online via GoToMeeting. You must Register to receive the GoToMeeting invite.

Cost: Free and open to all who wish to attend.

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Folks starting single-sourcing projects are faced with insufficient resources. The biggest problem with the existing literature is that nearly all of it is theoretical in nature. Most books on single sourcing contain advice about planning, managing, and creating modular projects and documentation. At this, they are very good. What they’re all missing is the bridge between theory and practice. And they’re not alone.

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This is the first post. I think it's only appropriate that I tell you about us and what we believe. (That way everything is completely up front.)  I'm Liz Fraley from Single-Sourcing Solutions.

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