Review meeting yesterday so discuss the results of converting a paper-based User Guide into DITA-based Web Help – enthusiastic acceptance, and the immediate question "When can you start converting the b-i-g Product Guide?"

Obviously, the first thing that made their eyes light up was just a way of delivering content on-line: but I did my best to make sure they knew this is driven by structured information, and that they will need to adjust their way of thinking. They've gone off to read DITA for the impatient from the XML Mind site.