A “topic” can be defined in several different ways— a fact which often leads to inefficiencies in content management. This post is a presentation of what a topic means within the context of three different content delivery scenarios.

As technical communicators, our definition of a topic really depends on the form in which we make content available to our users. The purpose of this guide is to help you find clarity the next time you are discussing or communicating about topics. Hopefully this will help solve the problem that comes from having an unclear definition, and ultimately lead to greater team effectiveness. Read more...