5 Things You Need to Do to Get Search Right

9 Apr 2014 - 13:00 - 14:00
Event Type: 

The ultimate aim of any search application is to provide users with relevant answers to their questions. However, providing better search goes far beyond deploying a better search engine.

We need a holistic approach to search, one that uses what people want to know as the basis for a content and knowledge management strategy. The good news: making a long-term investment in high-quality search will help people do their jobs more effectively and deliver ROI.

Join Earley & Associates Paul Wlodarczyk and easyDITA’s Patrick Bosek as they explore ways to structure your content and configure your search applications to:

  • Grow revenue by enabling self-service

  • Reduce help desk call volumes

  • Enable higher productivity

  • Reduce costs by reusing content

  • Increase reach by publishing to multiple channels

XML.org Focus Areas: BPEL | DITA | ebXML | IDtrust | OpenDocument | SAML | UBL | UDDI
OASIS sites: OASIS | Cover Pages | XML.org | AMQP | CGM Open | eGov | Emergency | IDtrust | LegalXML | Open CSA | OSLC | WS-I