SuiteHelp Ushers in the Next Generation of Online Help
Suite Solutions announces the general availability of SuiteHelp, the new online help platform built ground-up on the latest web standards and technologies including HTML5, CSS3 and Ajax. The cross-platform and mobile-friendly SuiteHelp supports all the major web browsers and operating systems, deployment on server or client, as well as packaging into a single executable file – without need for any client installation. SuiteHelp does not use frames or other outdated HTML features, enabling quick, secure and reliable access to content.
"Following initial successful implementations, we are excited to make this technology generally available," said Joe Gelb, President of Suite Solutions. "As we’ve seen increased adoption in our industry of robust dynamic content applications such as SDL LiveContent, the need also remains for a low-cost, modern, reliable, portable, scalable and secure online help platform. Leveraging our 15+ years of experience assisting companies implement online help solutions, we’ve utilized current best practices in web development with an eye towards current trends in content consumption such as support for mobile devices and effective accessibility for disabled customers."
SuiteHelp supports all the basics of online help such as collapsible table of contents, index, search, glossary, breadcrumbs, browse and context sensitivity. The content and platform can be fully localized into multiple languages, including European, Far Eastern and right-to-left languages. SuiteHelp can be deployed in a variety of configurations: on a server or client, as a set of uncompiled HTML and script files or as a single packaged executable. The platform supports Internet Explorer, Firefox, Chrome and Safari on Windows, Linux and Mac. It remains backwards compatible with older systems by implementing graceful degradation.
SuiteHelp is easily modified to support corporate branding standards, color schemes, logos and icons using standard CSS3. Suite Solutions offers basic branding services as part of the SuiteHelp package.
SuiteHelp ships with a plug-in to the DITA Open Toolkit for fully automated XML publishing and can be easily integrated with all commonly used DITA CMS solutions. Groups using tools such as Robohelp, WebWorks ePublisher, Madcap Flare and AuthorIT can also deliver their content using SuiteHelp.
For more information and to try it out: http://www.suite-sol.com/pages/solutions/suitehelp.html
About Suite Solutions
Suite Solutions provides the professional services you need to implement, maintain and capitalize on your XML-based content lifecycle. Services include style sheet development for a multitude of output formats in multiple languages, content conversion, training, consulting, information architecture guidance, custom integration and support. Our comprehensive approach - Content Lifecycle Implementation - helps you do it right the first time and quickly realize the benefits and ROI in XML-based information. Our strong team of professionals is proficient in industry standards, best practices and has extensive experience with a broad range of projects. We think out of the box to find creative solutions to the needs of each organization, provide responsive support and uncompromising professionalism. For additional information, please visit our website: www.suite-sol.com.
