We have worked with a consult to select a group of CMS vendors, met with the vendors, and finally selected a CMS supplier. We decided on dita early on, but now the hard part begins.

We currently use unstructured Frame and output our technical documents to PDF. We're moving from frame to xmetal to get a clean break to the past. One of the questions that I have is: What kind of training do we need and in what order?

I fiqure we will start with the CMS vendor and their training during the implementation of the CMS and then xmetal. A core group will receive more intense training and then provide training for the other members of our department.

We have small tech pubs groups on every continent except South America and Antartica.

Sorry for the rambling message, but the more I dig, the larger the mountain looks.