Gathering information for a new template

What information do you need to gather from your Subject Matter Experts to follow a new concept-based template and create  a procedure. In particular, what are good questions or information to gather to follow the new template and create a procedure, concept or pre and post requisites? Focus Areas: BPEL | DITA | ebXML | IDtrust | OpenDocument | SAML | UBL | UDDI
OASIS sites: OASIS | Cover Pages | | AMQP | CGM Open | eGov | Emergency | IDtrust | LegalXML | Open CSA | OSLC | WS-I