XDocs CCMS Version 3.0 streamlines the review process for even more efficient and productive content creation
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How do you design end-user assistance?
Resource: Submitted by Jonatan Lundin on Sun, 2011-10-02 13:03.
The autumn 2011 edition of the award winning ISTC journal Communicator includes an introduction to SeSAM. Download it from http://www.sesam-info.net/Communicator_2011_Autumn_SeSAM.pdf.
Designing for findability is a key if you want to be successful. Check out SeSAM if you spend a lot of effort thinking about what type of information to include in manuals and how to organize content, and if your end users are complaining about the difficulty in finding answers.
Reviewing and Contributing to DITA documents has never been easier - XDocs V 3.0
News: Submitted by Nenad Furtula on Tue, 2011-09-27 17:43.
idtp
NLDITA Winter 2011: call for speakers
Blog entry: Submitted by idtp on Fri, 2011-09-16 09:29. Last updated on Fri, 2011-09-16 09:29.
For the upcoming NLDITA Winter Special we are calling speakers and sponsors to participate. Subject of the conference is : localization and translation of DITA and XML content.
Conditions for speaking or presenting at NLDITA Winter Special 2011:
In pursuit of the ultimate techCom information architecture
Are personas an effective tool when developing end user assistance?
Blog entry: Submitted by Jonatan Lundin on Tue, 2011-09-13 11:23. Last updated on Tue, 2011-09-13 13:34.
As a technical communicator, you often start by categorize users into user groups where each user groups is given a name, for example Network engineer, System administrator, Operator etc. To make the user group come alive, you develop personas to represent each user group. But how do you, as a technical communicator, actually develop user groups and personas? And how do you determine what type of information to write and how to classify and organize information in deliverables based on a set of personas?
DITA 1.2 Learning and Training: Building Reusable Learning Objects
Event: Submitted by lovonya on Fri, 2011-09-09 18:09.
Location:
http://www.comtech-serv.com/webinar-dita1.2-learntrain.shtml Date:
22 Sep 2011 - 11:00 - 12:30Event Type:
WebinarSearch
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