White paper from the OASIS DITA Adoption Committee. Authored by JoAnn Hackos, Comtech Services. Published 19 July 2010.

Creating a successful context-sensitive help solution requires the
cooperation and respect of two groups which have a history of poor
working relations: Development and Technical Publications. Each group
has an established "best practice", i.e. "the way", that ensures a
successful deliverable. Tension comes from an unwillingness to
compromise on those established practices. Compromise means change,
change that will either enable the creation of useful customer solutions
or change that results in broken builds, failure, and finger pointing.

In this presentattion and demo, Stan Doherty of the OASIS DITA TC Help Subcommittee updated the Boston, Raleigh, and Central Texas DUGs about current R&D in the area of DITA-based Help authoring and deployment.

Placeholder URL for presentation

At the DITA Europe Conference 2009 I talked to different people about how to explain
the benefits of DITA to someone in the documentation business, who does not know the basics of DITA. We talked about LEGOs to symbolize topics, and that made me start thinking...

The result is now on www.blip.tv.