Traditionally, the idea of structured content has always been associated with product documentation, but this is beginning to change.

Presentation at the 23 July 2008 meeting of the RTP DITA Users' Group by Tom Ed White, Tekelec.

Presentation at the 27 August meeting of the Central Texas DITA User Group and the RTP DITA Users' Group by Robert Anderson, IBM, Chief Architect of the DITA Open Toolkit.

Presentation at the 25 June 2008 meeting of the RTP DITA Users' Group by Carolyn Inkster, IBM.

The DITA Troubleshooting Specialization (TSS) was released by IBM in 2007. Consistent, quality troubleshooting documentation is extremely important to customers and support costs. Come learn about the process the team went through to develop the architecture and specialization itself as well as how to use the specialization with the DITA Open Toolkit 1.4.

Presentation at the 28 May 2008 meeting of the RTP DITA Users' Group by Shane Taylor, Computer Task Group. Originally presented at DITA 2006 by Shane Taylor and Karen Mobley (IBM).