The Darwin Information Typing Architecture (DITA) is an XML-based, end-to-end architecture for authoring, producing, and delivering technical information.

This paper describes how DITA-based documentation was implemented at CEDROM-SNi, one of Canada's leading on-line news content aggregators. The project delivers documentation as diverse as user training materials and Web Services reference guides targeted to programmers. We focus on the benefits, how tos, and lessons learned.