Archive - 2010

In pursuit of the ultimate techCom information architecture

How do we identify user tasks?

A technical product needs documentation that helps the end user understand how the product is used to solve the needs, problems or requirements the user is facing. The documentation includes task information (as a DITA task topic) to instruct the user on how to do things.

But how does the technical communicator identify the user tasks? Let’s look at the traditional task analysis approach along with its challenges.

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Members Approve DITA 1.2 as OASIS Standard

IBM, ISIS Papyrus America, Microsoft, and Adobe, Boeing, Cisco, Citrix, Comtech, Intel, Nokia, Oracle, PTC, Quark, SAP, SDL, US Department of Defense, U.S. Veterans Health Administration, and Others Advance Open Standard for Content Reuse and Multi-Channel Delivery

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Forum for DITA Users

Questions and comments about DITA are addressed in the DITA Users Yahoo Group at

This group has moved to IO:

DITA Open Toolkit Release 1.5.3

Please see DITA-OT Release 1.5.3 for the latest information about this release.

DITA-OT Release 1.5.3

DITA Open Toolkit Version 1.5.3

Note: while the DITA Standard itself is owned and developed by OASIS, the DITA Open Toolkit is an independent, open sourceimplementation of the standard. 

Version 1.5.3 of the DITA Open Toolkit is now available!

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