hi there,

i'm trying to convince our developers and intermediate management to focus on DITA in our next software generation, a web-based application for government administration. the difficulty is: i'm left alone on that task and have no help whatsoever since documentation is seen as very unimportant (but everybody will be complaining in the end when there's no documentation).

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hi (and apologies for the long text - it just did not work out shorter),

i work @ a company that creates web applications for government administrations (before that we delivered client-software). this software is used by a multitude of different stakeholders and therefore demands several types of documentation. our software is very feature-rich and highly configurable, our web interfaces are complex. so we need a flexible solution for a documentation that can easily be adjusted to fit different configurations.

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