At the DITA Europe Conference 2009 I talked to different people about how to explain
the benefits of DITA to someone in the documentation business, who does not know the basics of DITA. We talked about LEGOs to symbolize topics, and that made me start thinking...

The result is now on www.blip.tv.

This paper provides real metrics to prove the business benefit that Quark achieved using DITA, a solid content reuse strategy, and Quark® XML Author. Some companies offer impressive metrics without showing how they achieved the numbers. Not so in this paper. Follow our journey of designing reusable content to create custom user guides with a minimum of cost.

>Mark Lewis

And I'm adding a bunch of phrases to make sure this can be searched/found.

This paper is the third in the DITA Metrics series which examines the cost and reuse values for a DITA project to determine DITA ROI. The concepts and ideas discussed are based on the cost model introduced in the first paper, DITA Metrics: Cost Metrics – Part 1.

This paper is the second in the DITA Metrics series which examines the cost and reuse values for a DITA project to determine DITA ROI. The concepts and ideas discussed are based on the cost model introduced in the first paper, DITA Metrics: Cost Metrics – Part 1

This paper looks at the savings trend when reusable master topics are used to document similar products. How much does it cost to document each additional similar product?

Many thanks to Julio Vazquez for his excellent review and feedback on this paper. Thanks Julio!