Research has shown that most people avoid using the traditional book-like manual, whether it’s on- or offline. Researchers have provided a number of explanations to why this is the case. One common explanation is that users avoid manuals since they perceive them to be difficult to search.
In response, many technical communicators are exploring innovative new ways to design and deliver user assistance to make manuals more user-friendly. To make the manual an option for the user, we need to make answers easy to find.
*instinctools is pleased to announce the availability of DITAworks Cloud, a DITA CMS as a Cloud service.
It helps in saving huge investments in time and money to build the CMS infrastructure in-house or to buy an expensive CMS. It counters the problem of procuring budget and personnel to build a competent and comprehensive solution and to always keep it up-to-date.
