Archive - 2008

8th German Single-Source Forum: Knowledge Management

Location: 
Bürgerhaus Pullach (Munich)
Date: 
2 Jun 2008 - 09:00 - 17:00
Event Type: 
Conference

ibruk Consulting Pvtd Ltd

ibruk Consulting offers training, consulting and implementation services for DITA and XML.

We are a full-service technical writing and training development company counting the likes of IBM and Reuters among our clients.

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drmacro

Live DITA Application: FASB GAAP Codification (ASC)

The Financial Accounting Standards Board (FASB) has gone live with it's new Accounting Standards Codification (ASC) Web site, a DITA-based application that provides all of the U.S. Generally Accepted Accounting Procedures (GAAP) standards through dynamic delivery of DITA-based content.

I have written up a deeper discussion of the project here: http://blog.reallysi.com/2008/01/live-dita-appli.html

The ASC site itself is here: http://asc.fasb.org/home

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Self on Help

Primary and Secondary User Assistance

In a talk at the TCANZ conference in New Zealand in September, Rob Houser explained that Microsoft's approach to user assistance separated UA into "primary" and "secondary". Primary UA is information users don't need to ask for. Secondary UA requires the user to interact before the information will appear. So screen titles, labels, wizard tasks, and other UX devices that help the user understand how to use the application form primary UA.

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Self on Help

Do we really need a Help Markup Language?

Is Help sufficiently different from other forms of documentation that it should warrant a specialised DITA? Specialisation tends to be vertical (industry-specific) rather than horizontal (domain-specific). Single-sourcing makes a lot of sense if the Help is viewed as one possible output. A Help specialisation might make single-sourcing of manuals, Web and Help content difficult, although it might make the production of a suite of Help systems easier.

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