Archive - Sep 17, 2012
In pursuit of the ultimate techCom information architecture
Do you know how to design for the searching user?
Blog entry: Submitted by Jonatan Lundin on Mon, 2012-09-17 13:56. Last updated on Wed, 2012-09-19 07:09.
Research has revealed that professional knowledge workers spend up to half of their productive time on searching and in many cases they do not find what they need. This is especially true for users of technical documentation, meaning that a lot of productive time is wasted on people searching in vain.