NEW YORK, NY and JERUSALEM, ISRAEL – April 29, 2014 – Suite Solutions, a leader in dynamic content delivery, today announced the release SuiteHelp 3.2, the latest version of Suite Solutions’ advanced web help platform. The new version of SuiteHelp strengthens its already established reputation as an enterprise-class, “industrial strength” solution.
Archive - 2014
DITA Wiki Knowledgebase
Browse, edit, and add to this collaborative knowledgebase of information on using and understanding DITA.
Blue links point to existing wiki pages. Red links represent suggestions for pages where you can be the first to add content.
IBM's Michael Priestley presents Lightweight DITA and HTML5 - a Pre-Congility 2014 Webinar
Suite Solutions Announces Release of SuiteHelp 3.2
Overview of DITA 1.3
Presentation given by Kristen James Eberlein at Content Management Strategies/DITA North America, April 2014. Also a PDF of the session handout, which includes a summary of the "Changes from DITA 1.2 to DITA 1.3."
A revised version of this presentation given at Congility 2014.
In pursuit of the ultimate techCom information architecture
How Do We Predict User Questions?
Technical communicators are faced with pressure to escape the book paradigm; the traditional book-like manual that is leaving customers frustrated in their inefficient pursuit of information. I make the case that technical communicators are answering user questions, and that instead of organizing information into books, we should provide search aids to make answers easy to find.