IXIASOFT DITA Experts and DITA CMS customers will present at North America’s largest DITA conference April 20-22, 2015 in Chicago, Illinois.
As a technical communicator, you probably know why you write manuals. It’s because you want to satisfy the user’s information need. But how do you know what information users need?
Your answer will differ depending on how you define an “information need,” which is a central concept in the world of technical communication. The purpose of this article is to distinguish between two conflicting definitions of an information need, and to show how each perspective represented affects the design of end user assistance.
IXIASOFT DITA Experts and DITA CMS customers will present at North America’s largest DITA conference April 20-22, 2015 in Chicago, Illinois.
The new "Getting Started Assistant" will guide new users as well as seasoned professionals through the steps involved in generating quality DITA documentation and to make the best use of the comprehensive CMS functionality of DITAworks.
Stuttgart, March 10, 2015 – *instinctools has strengthened the support system for their DITA CMS, DITAworks, by introducing the new Getting Started Assistant. DITAworks users can now use this interactive inbuilt Assistant from inside the CMS.