Archive - 2015

[WEBINAR] Stilo DITA Knowledge Series | The emerging model for enterprise DITA authoring

Location: 
https://stiloevents.webex.com/stiloevents/onstage/g.php?MTID=e08e0790d97909ed0c24f3ccd78f2adc8
Date: 
26 Mar 2015 - 09:00 - 10:01
Event Type: 
Webinar

In pursuit of the ultimate techCom information architecture

How Do You Define a User’s Information Need?

As a technical communicator, you probably know why you write manuals. It’s because you want to satisfy the user’s information need. But how do you know what information users need?

Your answer will differ depending on how you define an “information need,”  which is a central concept in the world of technical communication. The purpose of this article is to distinguish between two conflicting definitions of an information need, and to show how each perspective represented affects the design of end user assistance. 

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IXIASOFT Sponsors, Presents at CMS/DITA North America 2015

 

 

 

IXIASOFT DITA Experts and DITA CMS customers will present at North America’s largest DITA conference April 20-22, 2015 in Chicago, Illinois.

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*instinctools provides another layer of user support in DITAworks CMS: Getting Started Assistant

The new "Getting Started Assistant" will guide new users as well as seasoned professionals through the steps involved in generating quality DITA documentation and to make the best use of the comprehensive CMS functionality of DITAworks.

Stuttgart, March 10, 2015 – *instinctools has strengthened the support system for their DITA CMS, DITAworks, by introducing the new Getting Started Assistant. DITAworks users can now use this interactive inbuilt Assistant from inside the CMS. 

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2015 CMS/DITA North America conference

Location: 
Chicago, Illinois
Date: 
20 Apr 2015 - 08:00 - 22 Apr 2015 - 05:00
Event Type: 
Conference
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