DITA

Gilbane Advisor 3-19-25 — AI news-search, vibing, MCP

This week we feature articles from Klaudia Ja?wi?ska & Aisvarya Chandrasekar, and Ethan Mollick. Additional reading comes from Ksenia Se, Maxwell Zeff & Kyle Wiggers, Sebastian Raschka, and Huei-Hsin Wang. News comes from Databricks & Palantir, Elsevier, Syncro Soft, and Implicit. Our next issue arrives April 2. All previous issues are available at https://gilbane.com/gilbane-advisor-index Opinion / Analysis […]
Categories: DITA

Move Over SEO: Make Way For Answer Engine Optimization (AEO)

The Content Wrangler - Tue, 2025-03-18 15:04

Search Engine Optimization (SEO) has been our guiding star for years. It has taught us how to craft meta descriptions, what keywords to sprinkle throughout our content, and how to structure articles so that Google will reward us with that sweet, sweet page one spot.

But something's been happening recently. Algorithms are getting smarter. Google isn't the only game in town anymore.

Answer Engines—like ChatGPT, Siri, and MicroSoft’s CoPilot—are changing how we interact with information. You no longer have to type keywords into a search bar and scroll through a list of results.

You can ask your device a question, and boom, an answer comes back to you. No endless clicking, no wondering whether you're on the right page. You get the info you need. Instant gratification.

Read more

Categories: DITA

Mastering API Documentation Instructor-Led Virtual Training

The Content Wrangler - Fri, 2025-03-14 16:03

APIs power the digital world, but without clear, well-structured documentation, even the best APIs can be frustrating to use. Whether you’re a technical writer, developer, or anyone working with APIs, mastering API documentation is essential for creating a seamless developer experience.

Join API documentation expert Mark Wentowski (Docs Geek) for the Mastering API Documentation Workshop Series – Summer School Edition, offered in two sessions this summer:

  • Summer 1: Begins May 5

  • Summer 2: Begins July 7

This seven-course series covers everything from API fundamentals and structured data to OpenAPI, authentication, and refining API references. Each session is designed with hands-on exercises using industry-standard tools like Swagger UI, Postman, Curl, and Mermaid, ensuring you gain practical, real-world skills.

Don’t miss this opportunity to sharpen your API documentation expertise with guidance from an industry veteran. Choose the session that fits your schedule and take your API documentation skills to the next level!

About the instructor

Mark Wentowski (Docs Geek) is an API Documentation Specialist with over 13 years of experience producing global, web-based, developer-to-developer documentation for web services, libraries, and other software products.

Summer Session 1 — Class begins May 7, 2025

🗓️ May 5 — Course 1: Understanding APIs

This class introduces the fundamentals of APIs, covering their purpose, how they function, and how to interact with them using tools like Curl, web browsers, and JavaScript applications. It also explores API documentation, its key components, and the tools used to create and maintain it, with hands-on exercises in Swagger UI.

🗓️ May 12 — Course 2: Structured Data & JSON

This class explores structured data with a focus on JSON, covering its format, objects, arrays, and nesting. It includes hands-on exercises with Swagger UI and Postman to construct and send JSON requests, interact with APIs, and handle authentication.

🗓️ May 19 — Course 3: OpenAPI Deep Dive (Part 1)

This class provides a deep dive into OpenAPI and YAML, covering key components like the Info Object, servers, paths, operations, and responses. Through hands-on exercises in Swagger Editor and Curl, participants will practice structuring API definitions, troubleshooting errors, and making API requests.

🗓️ June 2 — Course 4: OpenAPI Deep Dive (Part 2)

This session focuses on query parameters, authentication, and CRUD operations in OpenAPI and Curl. Participants will practice constructing API requests, handling security schemes, and documenting API interactions using Curl and Swagger UI.

🗓️ June 9 — Course 5: API Flows & Diagramming (Part 1)

This session covers user journeys, API flows, and diagramming with Mermaid. Participants will map user interactions, translate them into API flows, and practice authentication flows in a React Admin Panel.

🗓️ June 16 — Course 6: API Flows & Diagramming (Part 2)

This session focuses on the sequence diagramming of API flows, including user login, admin login, and patron actions, using tools like Curl and Mermaid. Participants will diagram and analyze authentication and admin/patron API flows, then apply their learning with hands-on exercises using Postman.

🗓️ June 23 — Course 7: Refining API References

This session focuses on refining API references, covering topics like the difference between formal and informal elements, documenting endpoints, fields, and status codes, and writing error messages. Participants will practice these concepts through hands-on exercises in the Swagger Editor, improving the ability to create clear and detailed API documentation.

Register

Summer Session 2 — Class begins July 7, 2025

🗓️ July 7 — Course 1: Understanding APIs

This class introduces the fundamentals of APIs, covering their purpose, how they function, and how to interact with them using tools like Curl, web browsers, and JavaScript applications. It also explores API documentation, its key components, and the tools used to create and maintain it, with hands-on exercises in Swagger UI.

🗓️ July 17 — Course 2: Structured Data & JSON

This class explores structured data with a focus on JSON, covering its format, objects, arrays, and nesting. It includes hands-on exercises with Swagger UI and Postman to construct and send JSON requests, interact with APIs, and handle authentication.

🗓️ July 21 — Course 3: OpenAPI Deep Dive (Part 1)

This class provides a deep dive into OpenAPI and YAML, covering key components like the Info Object, servers, paths, operations, and responses. Through hands-on exercises in Swagger Editor and Curl, participants will practice structuring API definitions, troubleshooting errors, and making API requests.

🗓️ July 28 — Course 4: OpenAPI Deep Dive (Part 2)

This session focuses on query parameters, authentication, and CRUD operations in OpenAPI and Curl. Participants will practice constructing API requests, handling security schemes, and documenting API interactions using Curl and Swagger UI.

🗓️ August 4 — Course 5: API Flows & Diagramming (Part 1)

This session covers user journeys, API flows, and diagramming with Mermaid. Participants will map user interactions, translate them into API flows, and practice authentication flows in a React Admin Panel.

🗓️ August 11 — Course 6: API Flows & Diagramming (Part 2)

This session focuses on the sequence diagramming of API flows, including user login, admin login, and patron actions, using tools like Curl and Mermaid. Participants will diagram and analyze authentication and admin/patron API flows, then apply their learning with hands-on exercises using Postman.

🗓️ August 18 — Course 7: Refining API References

This session focuses on refining API references, covering topics like the difference between formal and informal elements, documenting endpoints, fields, and status codes, and writing error messages. Participants will practice these concepts through hands-on exercises in the Swagger Editor, improving the ability to create clear and detailed API documentation.

Register

The Content Wrangler is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Categories: DITA

Palantir and Databricks partner

Databricks, a Data and AI company, and Palantir Technologies Inc. a provider of enterprise operating systems, announced a strategic product partnership that combines Palantir’s AI operating system and Databricks’ platform for AI, data warehousing, and data engineering. The partnership will provide an open and scalable data architecture that combines Palantir’s Ontology System with Databricks’ processing […]
Categories: DITA

Elsevier launches ScienceDirect AI

Elsevier, provider of advanced information and decision support, launched ScienceDirect AI, a generative AI tool for researchers. It is designed to transform the way researchers work by enabling them to instantly extract, summarize and compare trusted insights from millions of full-text articles and book chapters on ScienceDirect, a platform for trusted, peer-reviewed research. Users can […]
Categories: DITA

Gilbane Advisor 3-12-25 — Content management & RAG, LLM latest

This week we feature articles from Simon Willison, and Michael Iantosca. Additional reading comes from Stella Jo, Paolo Perrone, David Pierce, and Michael Hunger. News comes from Coveo, data.world, Couchbase, and TransPerfect. Our next issue arrives March 19. All previous issues are available at https://gilbane.com/gilbane-advisor-index Opinion / Analysis Content management considerations for generative AI RAG “Few generative AI […]
Categories: DITA

Syncro Soft releases Oxygen Content Fusion 8.0

Syncro Soft, developer of the Oxygen XML suite of products, released Oxygen Content Fusion 8.0, the web-based collaboration platform for content creation. Version 8.0 turns Oxygen Content Fusion into an AI-driven tool designed to boost writer productivity by integrating with the Oxygen AI Positron Assistant. This version also consolidates the Oxygen Content Fusion position as […]
Categories: DITA

Implicit launches AI platform to transform product expertise

Implicit, a AI technology company, announced the launch of its AI platform designed to transform customer experience with AI-driven agent support and knowledge management. With a blend of agent-assist and self-service experiences, Implicit enables organizations to deploy support solutions tailored to their specific needs, improving efficiency and accuracy. The solution includes: Addresses challenges faced by […]
Categories: DITA

Converting RDFS schemas to SHACL constraints

bobdc.blog - Sun, 2025-03-09 11:10
With SPARQL, of course.
Categories: DITA

Coveo augments AI support

Coveo announced three advancements to augment AI, GenAI, and Agentic AI projects: Coveo for Agentforce, and expanded suite of Coveo APIs and the Coveo Agentic AI Design Partner Program. Coveo for Agentforce natively integrates into Salesforce, grounding AI agents in contextually relevant, enterprise-wide knowledge—wherever it resides. Coveo for Agentforce is focused on enhancing deployments for large, complex […]
Categories: DITA

Gilbane Advisor 3-5-25 — Web Stockholm syndrome, reducing hallucinations

This week we feature articles from Alissa Cooper, and Simon Willison. Additional reading comes from Hamel Husain & Greg Ceccarelli, Hannah Mayer, Lareina Yee, Michael Chui, &  Roger Roberts, Daniel Tunkelang, and Project Liberty. News comes from Contentstack, IBM & DataStax, MongoDB, Foxit, and Adobe. Our next issue arrives March 12. All previous issues are available at https://gilbane.com/gilbane-advisor-index Opinion […]
Categories: DITA

Upcoming Training Sessions of Interest to Technical Writers

The Content Wrangler - Tue, 2025-03-04 19:01
Photo by Glenn Carstens-Peters on Unsplash

You're in luck if your content strategy could use a tune-up—or a complete overhaul. The content experts at Comtech Services are offering three upcoming training workshops to help you sharpen your skills and streamline your content operations. Whether you prefer instructor-led, in-person training or the convenience of virtual learning, there's an option that fits your schedule.

From harnessing AI in content strategy to building effective taxonomies and mastering advanced reuse strategies, these workshops will help you work smarter, not harder. Keep reading to find the session that's right for you!

Incorporating AI into Your Content Strategy

📅 May 6 – June 24, 2025
🔗 Details: https://comtechservices.com/training/ai-content-strategy/

If AI hasn’t yet infiltrated your content strategy, it’s only a matter of time. (It’s already in your inbox, your search results, and probably judging your Spotify playlists.) This workshop teaches you how to harness AI, ensuring your content operation gets more intelligent, faster, and slightly less soul-crushing. You’ll explore real-world applications of AI in content creation, management, and governance.

This workshop is available both in-person and online. Save 10% off the registration costs when you use discount code — TCW — at checkout.

Creating an Effective Taxonomy

📅 May 7 – June 25, 2025
🔗 Details: https://comtechservices.com/taxonomy/

Some people are naturally organized. Then there are the rest of us who have 47 open browser tabs and still can’t find the document we just downloaded. Taxonomy is the secret to a well-structured content world, and this workshop will teach you how to create order from chaos. If you’ve ever muttered, “Why is everything so hard to find?,” this one’s for you.

This workshop is offered online. In-person workshops for teams can be scheduled for 2 days onsite. Contact CIDM for details.

Save 10% off the registration costs when you use discount code — TCW — at checkout.

Advanced Reuse Strategies (India Standard Time)

📅 May 8 – June 26, 2025
🔗 Details: https://comtechservices.com/training/dita-reuse/

This one’s for the DITA diehards—those who get unreasonably excited about structured content and the thrill of reusing components across multiple deliverables. If your idea of a good time involves maximizing efficiency and reducing redundancy, this workshop will teach you advanced reuse techniques to make your content work twice as hard, so you don’t have to.

Plus, this session is scheduled for India Standard Time, making it ideal for global professionals who want to improve their DITA skills.

This workshop is available both in-person and online.

📌 Pick your workshop, register now, and get ready to make your content work smarter.

The Content Wrangler is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Categories: DITA

Couchbase unveils Edge Server

Couchbase, Inc., a developer data platform for critical applications in our AI world, launched Couchbase Edge Server, an offline-first, lightweight database server and sync solution designed to provide low latency data access, consolidation, storage and processing for applications in resource-constrained edge environments. Edge applications that rely solely on cloud databases can be slowed down due […]
Categories: DITA

data.world announces Archie Chat for enterprise data catalogs

data.world, an enterprise data catalog for the modern data stack, announced the public beta launch of Archie Chat, an AI-powered catalog assistant that improves how users interact with their enterprise data catalog. Archie Chat helps users find answers to their questions quickly through natural language conversation, driving catalog adoption and enhancing data discovery across organizations. […]
Categories: DITA

TransPerfect introduces Zendesk Support App

TransPerfect, a provider of language and AI solutions for global business, announced its new TransPerfect for Zendesk Support App for translation within Zendesk’s Agent Workspace. The app enables users to easily and instantly translate messages and ticket conversations while integrating seamlessly with the GlobalLink Now API, providing businesses with a solution for cost-effective multilingual content […]
Categories: DITA

Introducing Contentstack EDGE, an adaptive digital experience platform

Contentstack, a digital experience platform, announced the launch of Contentstack EDGE, an adaptive digital experience platform built for the AI era. Their next-generation digital experience platform (DXP) unifies the company’s headless CMS, recently acquired real-time customer data platform Lytics, personalization, automation, AI, and front-end hosting capabilities. Together, Contentstack EDGE is capable of delivering adaptive experiences, […]
Categories: DITA

IBM to acquire DataStax

IBM announced its intent to acquire DataStax, an AI and data solution provider. DataStax’s technology will enhance IBM’s watsonx portfolio of products accelerating the use of generative AI, helping companies unlock value from vast amounts of unstructured data. The acquisition also builds on IBM’s commitment to open-source AI. DataStax is the creator of AstraDB and […]
Categories: DITA

Foxit adds multi-document analysis to mobile AI Assistant

Foxit, a provider of PDF and eSignature products and services, helping knowledge workers to increase productivity and do more with documents, today announced the addition of multi-document analysis to its AI Assistant feature within its mobile apps for iOS and Android. This new and unique capability enhances the AI Assistant’s functionality, enabling users to analyze […]
Categories: DITA

Adobe brings Photoshop to iPhone & expands web version

Adobe announced it is bringing Photoshop to mobile and expanding the web experience, with Photoshop on iPhone available today and Android coming later this year. The new mobile app is designed for a new generation of image and design enthusiasts to the potential of Photoshop in an easy-to-use mobile interface. Photoshop’s new app brings existing […]
Categories: DITA

MongoDB acquires Voyage AI

MongoDB, Inc., a database for modern applications, announced it has acquired Voyage AI, a provider of embedding and reranking models for AI applications. Integrating Voyage AI’s technology with MongoDB will enable organizations to easily build trustworthy, AI-powered applications by offering accurate and relevant information retrieval deeply integrated with operational data. The risk of hallucinations has […]
Categories: DITA
XML.org Focus Areas: BPEL | DITA | ebXML | IDtrust | OpenDocument | SAML | UBL | UDDI
OASIS sites: OASIS | Cover Pages | XML.org | AMQP | CGM Open | eGov | Emergency | IDtrust | LegalXML | Open CSA | OSLC | WS-I