Archive - Feb 28, 2008
Short Descriptions for Tasks
What is a good short description for a task?
Some of the short descriptions indicated as "good" in the
class assignments simply restated information that was in the short description of the
related concept. The task's short description may have been written differently
and in the imperative, but it was redundant information.
Self on Help
"Airplane Help"
"Airplane Help" describes a technique whereby locally installed Help and server-based Help are integrated, so that a software application user is presented with server Help if he or she has an Internet connection, or local Help if not. The advantage of this approach is that the most current version of the Help is displayed if possible, but at least some form of Help is displayed when the user is "offline". Can DITA play a role in delivering Airplane Help?