Hello group, forgive me if I'm posting in the wrong location. Not sure where this would belong.

I am a student enrolled in the Technical and Professional Writing program at San Francisco State and am writing a white paper about DITA.

The goal of my paper is to determine whether using DITA to create technical support documents is a successful solution and to what degree (i.e. some content works better than other content, pros vs. cons, etc.).

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