Recently, a lot of discussion has emerged in social media about user assistance and findability in technical communication and how to design for findability. Faceted navigation and search has been discussed as a solution, and I believe that it may be a promising way out. In fact, a lot of discussion in the technical communication community is about what comes after the "book paradigm". I do see a trend in that more and more technical communicators are saying that we are answering user questions instead of writing books.

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