For the upcoming NLDITA Winter Special we are calling speakers and sponsors to participate. Subject of the conference is : localization and translation of DITA and XML content.

Conditions for speaking or presenting at NLDITA Winter Special 2011:

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As a technical communicator, you often start by categorize users into user groups where each user groups is given a name, for example Network engineer, System administrator, Operator etc. To make the user group come alive, you develop personas to represent each user group. But how do you, as a technical communicator, actually develop user groups and personas? And how do you determine what type of information to write and how to classify and organize information in deliverables based on a set of personas?

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